General Questions

For questions about CBIIT, email ncicbiit@mail.nih.gov.

IT Support for NCI Employees

NCI staff can get help or learn more about available IT services by visiting NCI at Your Service. Services included but are not limited to:

  • Account Administration and Access (e.g., password resets, creating/modifying existing accounts including mailboxes, calendars, and share/group drives)
  • Collaboration Tools (e.g., Wiki/Collaborate, Microsoft productivity and collaboration tools such as Forms, SharePoint Online, and Teams)
  • Emails and Telecommunications (e.g., MobileIron, Webex, NCI Conference Bridge)
  • IT Security (e.g., approval requests for use of SaaS products, on-demand scans for testing/detecting network, operating system, and application vulnerabilities)
  • Network (e.g., wired and wireless connectivity)
  • Software (e.g., Adobe, Microsoft Office Suite, Microsoft Office 365, operating systems)
  • Workstation Hardware & Accessories (e.g., monitors, keyboards, mice, encrypted USBs, network printers)

CBIIT Application Support

CBIIT Application Support is available at NCIAppSupport@nih.gov and by telephone, 9:00 a.m. to 5:00 p.m. ET, Monday to Friday except federal holidays: (240) 276-5541 or (888) 478-4423 (toll-free).

Learn more about Application Support.

CBIIT Staff Directory

Check out the CBIIT staff directory for contact information, roles, and responsibilities of CBIIT federal employees.

Social Media

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Media Requests

For Media requests please contact the NCI Media Relations Branch at ncipressofficers@mail.nih.gov or (240) 760-6600.

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